Privacy Policy

At Womcos, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website (www.womcos.com) and services. By accessing our website or making a purchase, you agree to the terms described below.

1. What Data We Collect and Why

Personal Information (provided by you):

• Full Name & Email: To process orders, send updates, and respond to inquiries.
• Billing & Shipping Address: For payment processing and product delivery.
• Payment Details: Handled securely by trusted third-party gateways (e.g., Stripe, PayPal) — never stored on our servers.

Technical Information (collected automatically):

• IP address, device type, and browser info: Used for security, fraud prevention, and site optimization.
• Browsing data: Includes pages viewed and time spent on the site to improve user experience.

Cookies:

We use cookies to remember your preferences, analyze traffic, and (if you opt in) offer personalized ads. See our full Cookie Policy below.

2. How We Use Your Data

• To fulfill and deliver orders
• To provide customer support
• To improve site performance and user experience
• To send updates and marketing communications (only if you opt-in)
• To detect and prevent fraud or unauthorized access

3. Who Processes Your Data

Primary Data Controller:

Womcos is responsible for collecting and managing your data with full confidentiality.

Third Parties (compliant and contractually bound):

• Payment Processors: Stripe, PayPal
• Fulfillment Partners: Printful (certified by GOTS, OCS, GRS, RCS)
• Shipping Providers: For global delivery services
• Analytics Tools: Google Analytics or similar, to track anonymous usage patterns
• Hosting & Storage: Secure, encrypted cloud servers meeting global security standards

4. How Long We Retain Your Data

• Order Data: 5 years (legal/accounting compliance)
• Support Data: 2 years after ticket resolution
• Marketing Data: Until you unsubscribe
• Cookie/Analytics: Up to 12 months (unless deleted earlier by you)

5. Your Rights (Under GDPR / CCPA)

• Right to Access: Request a copy of your data
• Right to Rectify: Correct incomplete or inaccurate data
• Right to Erasure: Request deletion when data is no longer necessary
• Right to Restrict Processing: Limit how your data is used
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Opt out of processing, including direct marketing
• Right to Lodge a Complaint: Contact your data protection authority

To exercise these rights, email us at support@womcos.com. We’ll respond within 30 days.

6. Cookie Policy

Cookies help us improve your experience. You can manage or disable them in your browser settings.

• Essential: Cart memory, login functionality
• Functional: Language, preferences
• Analytics: Anonymous browsing behavior
• Marketing: Personalized ads (only if you consent)

7. Security Measures

• SSL encryption: For secure data transmission
• PCI-compliant payment gateways: For payment processing
• Access controls: Only authorized staff handle your data
• Firewalls, malware protection, and regular audits: To prevent breaches

8. International Data Transfers

Your data may be processed outside the EEA. In such cases, we ensure safeguards (e.g., standard contractual clauses) are in place to protect your rights.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us:

Email: support@womcos.com
Business Hours: Monday–Friday, 9 AM – 5 PM (UTC)

This Privacy Policy is subject to change. Please check this page regularly for updates. Last updated: June 16, 2025