Terms & Conditions
Welcome to Womcos, where sustainability and creativity come together to offer high-quality, eco-friendly products.
Contents
1. Introduction
By accessing or using our website www.womcos.com, you agree to comply with and be legally bound by the following Terms and Conditions. These terms govern your use of our website, as well as the purchase, delivery, and use of our products.
At Womcos, we are committed to offering ethically made, sustainable products designed with care. Please note that all items are made on demand to reduce waste and minimize environmental impact. As such, returns are accepted solely in the event of verified manufacturing defects or damage during shipment (see Section 5 for full details).
By using our site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at support@womcos.com.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any such changes.
2. Eligibility
You must be at least 18 years old or have the permission of a legal guardian to make a purchase from our website. By placing an order, you confirm that all information provided is accurate and that you have the legal capacity to enter into a binding agreement.
3. Orders and Fulfillment
All orders are subject to acceptance and availability. Once your order is placed, you will receive an email confirmation. Please note that production and shipping times may vary, as each item is made to order. We reserve the right to cancel or refuse any order for any reason, including errors in pricing or product information.
4. Pricing and Payment
All prices are listed in your local currency and are inclusive of applicable taxes unless otherwise stated. We accept major credit cards and secure online payment providers. Payment must be received in full before an order is processed.
5. Returns and Refunds
Due to the made-to-order nature of our products, we do not accept returns for change of mind, wrong size selection, or preference reasons. However, if your item arrives defective or damaged, please contact us within 7 days of delivery at support@womcos.com with your order number and photos of the issue.
After reviewing your claim, we will offer a replacement or refund if the defect is confirmed. Womcos reserves the right to request the return of the defective item before issuing a refund or sending a replacement.
6. Intellectual Property
All content on the Womcos website—including images, text, logos, and product designs—is the intellectual property of Womcos and is protected by copyright and trademark laws. No part of the site may be copied, reproduced, or used without prior written consent.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.
8. Limitation of Liability
Womcos is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. We provide our products “as is” and make no warranties beyond those expressly stated.
9. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Canada. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Canada.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: support@womcos.com
2. Intellectual Property
All content displayed on this website www.womcos.com, including but not limited to text, images, graphics, logos, designs, videos, and other materials, is the exclusive property of Womcos or is used under license. These materials are protected by copyright, trademark, and intellectual property laws.
Permitted Uses:
- You may download or print content from this website solely for personal, non-commercial purposes, provided that the content remains unaltered and all copyright notices are preserved.
Prohibited Uses:
- Reproducing, distributing, or modifying any part of this website’s content for commercial purposes without prior written consent.
- Using our brand name, logo, or designs in any manner that may cause confusion or damage our reputation.
- Attempting to copy, reverse-engineer, or replicate the functionality of this website or any of its components.
Unauthorized use of any of our intellectual property is a violation of these Terms and Conditions and may result in legal action. If you believe your intellectual property rights have been violated, please contact us at contact@womcos.com.
3. Use of the Website
By accessing and using www.womcos.com, you agree to comply with these Terms and Conditions and all applicable laws and regulations. You also agree to use the website responsibly and for its intended purpose: to explore and purchase our sustainable, made-on-demand products.
Prohibited Activities:
- Engaging in fraudulent activities, including providing false information during a transaction.
- Attempting to interfere with the website’s functionality, such as hacking or introducing malicious software.
- Using automated systems (e.g., bots or scrapers) to access or manipulate the website without prior authorization.
- Uploading, posting, or transmitting any content that is unlawful, defamatory, or infringes on the rights of others.
We reserve the right to restrict or terminate your access to the website if we detect any violation of these Terms or misuse of the platform. If you believe your account has been restricted in error, please contact us at info@womcos.com.
4. Products and Services
Womcos specializes in offering sustainable, high-quality Print on Demand (POD) products. Each item is made-to-order to minimize waste and ensure an environmentally friendly approach.
Key Details About Our Products:
- Our products are crafted using ecological materials, including organic and recycled fabrics.
- We work exclusively with suppliers whose materials meet internationally recognized standards, such as:
- GOTS (Global Organic Textile Standard)
- OCS (Organic Content Standard)
- GRS (Global Recycled Standard)
- RCS (Recycled Claim Standard)
- Each design is unique, created with care to reflect your individuality and style.
- Due to the made-to-order nature of our products, slight variations may occur, such as in color or print placement. These are not considered defects.
Certifications and Transparency:
We are committed to transparency and sustainability. All certifications mentioned are verified through our suppliers, ensuring the authenticity and quality of the materials used in our products. You can find more information on our Sustainability Page.
Returns and Exchanges:
We do not accept returns or exchanges for made-to-order items, except in cases of manufacturing defects. If you receive a defective product, please contact us within 7 days of delivery and provide clear evidence of the issue (photos and a description). Once verified, we will offer a replacement or refund.
Womcos reserves the right to update or discontinue any product or service at any time without prior notice.
5. Payment and Refund Policy
Payment Methods:
Payments for our products must be completed through the secure methods provided on our website, such as credit cards, PayPal, or other approved payment gateways. All prices are listed in US dollars and are subject to applicable taxes and fees.
Refund Policy:
Due to the made-to-order nature of our products, we do not accept returns or exchanges unless the item has a manufacturing defect.
If you receive a defective item, you must notify us within 7 days of receiving your order. To process your request, you will need to provide:
- A detailed description of the defect
- Clear photographs showing the issue
Once we verify the defect, you will have the option to receive:
- A replacement product
- A full refund
Refund Processing:
Approved refunds will be processed within 5–7 business days after confirmation. Refunds will be issued using the original payment method.
Important Notes:
Refunds will not be issued for the following reasons:
- Incorrect size selection
- Buyer’s remorse or change of mind
- Natural variations in color or print placement due to made-to-order production
Please double-check your order details before completing your purchase. If you have questions, contact us at info@womcos.com.
6. Privacy
Your Privacy Matters to Us
At Womcos, we are committed to protecting your privacy. Any personal information you provide through our website is handled in compliance with applicable data protection laws.
Information We Collect:
- Personal details such as your name, email address, billing and shipping addresses, and payment information when placing an order.
- Technical data like IP address, browser type, and device information collected automatically to improve user experience.
- Cookies and tracking technologies that help us personalize your browsing experience and understand user behavior.
How We Use Your Information:
- To process and deliver your orders
- To communicate with you regarding your purchases, updates, or promotions (if opted-in)
- To improve our services and website performance
Data Security:
We use SSL encryption and secure payment gateways to ensure the safety of your information. Your data will never be sold or shared with unauthorized third parties.
Your Rights:
- You have the right to access, update, or delete your personal data.
- You can opt out of marketing communications at any time.
For more details, please review our Privacy Policy or contact us at info@womcos.com.
7. Limitation of Liability
General Disclaimer:
Womcos strives to provide accurate, reliable, and high-quality products and services. However, by using this website, you agree that:
- We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website www.womcos.com, including but not limited to errors, interruptions, or unauthorized access.
- The information provided on this website is for general informational purposes only and does not constitute advice or a guarantee of results.
Product Disclaimer:
- Due to the made-to-order nature of our products, slight variations in color, design placement, or fabric texture may occur. These are not considered defects.
- We are not responsible for incorrect size selection by the customer. Please refer to our size guide before placing your order.
Third-Party Liability:
We work with carefully selected third-party providers for the production and fulfillment of our products. These providers are chosen based on their ethical and environmental certifications, such as GOTS, OCS, GRS, and RCS. While we ensure the quality and authenticity of our products, we are not liable for unforeseen issues caused by third-party errors.
Exceptions:
In cases of verified manufacturing defects or certified material issues, our liability is limited to providing a replacement product or refund as outlined in Section 5 (Payment and Refund Policy).
By using this website and purchasing our products, you agree to release Womcos from any liability beyond the scope described above.
7. Limitation of Liability
General Disclaimer:
Womcos strives to provide accurate, reliable, and high-quality products and services. However, by using this website, you agree that:
- We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website www.womcos.com, including but not limited to errors, interruptions, or unauthorized access.
- The information provided on this website is for general informational purposes only and does not constitute advice or a guarantee of results.
Product Disclaimer:
- Due to the made-to-order nature of our products, slight variations in color, design placement, or fabric texture may occur. These are not considered defects.
- We are not responsible for incorrect size selection by the customer. Please refer to our size guide before placing your order.
Third-Party Liability:
We work with carefully selected third-party providers for the production and fulfillment of our products. These providers are chosen based on their ethical and environmental certifications, such as GOTS, OCS, GRS, and RCS. While we ensure the quality and authenticity of our products, we are not liable for unforeseen issues caused by third-party errors.
Exceptions:
In cases of verified manufacturing defects or certified material issues, our liability is limited to providing a replacement product or refund as outlined in Section 5 (Payment and Refund Policy).
By using this website and purchasing our products, you agree to release Womcos from any liability beyond the scope described above.
8. Changes to the Terms
Womcos reserves the right to update or modify these Terms and Conditions at any time, without prior notice. Updates may reflect changes in our business practices, legal requirements, or customer feedback.
It is your responsibility to review these Terms periodically to stay informed of any changes. The “Last Updated” date at the top of this page indicates the most recent revision.
By continuing to use our website or purchase our products after any modifications to these Terms, you agree to be bound by the updated Terms and Conditions.
If you have any questions or concerns regarding changes to these Terms, please contact us at info@womcos.com.
9. Contact
If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of our products and services, please don’t hesitate to contact us. We’re here to help!
Customer Support:
- Email: info@womcos.com
- Business Hours: Monday to Friday, 9 AM – 5 PM (UTC)
We strive to respond to all inquiries within 48 hours. Your satisfaction and trust are important to us, and we’re committed to assisting you with care and professionalism.
10. Cookie Policy
Our website www.womcos.com uses cookies to improve your browsing experience, personalize content, and analyze site traffic. By continuing to use our website, you agree to our use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and provide functionality such as keeping items in your shopping cart or saving language settings.
Types of Cookies We Use:
- Essential Cookies: Required for the basic functionality of the website (e.g., session management, security).
- Functional Cookies: Help remember user preferences to enhance the experience (e.g., saved cart, language).
- Analytical Cookies: Used to analyze how users interact with the website. These help us improve content and performance (e.g., Google Analytics).
- Marketing Cookies: May be used by third parties to display relevant advertising based on your browsing behavior (e.g., Facebook Pixel).
Managing Your Preferences:
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.
More Information:
To learn more about how we handle your data, please read our Privacy Policy. For questions, contact us at info@womcos.com.
